Customer Service

Frequently Asked Questions:

Legalities

Do I need to get a mod plate?

Yes. Any seat swap for a vehicle that did not ship with a particular seat from factory will require a mod plate.

We have worked with in all states without any issues. We advise speaking with your local engineer prior to purchasing to ensure they can sign off on this modification for you.

A full list of your state's authorised mechanical engineers can be found on your state road traffic authority's website.

Shipping

How much is shipping to my postcode?

Shipping is automatically calculated by our website at checkout for orders anywhere in Australia. For international orders, please contact us directly for a quote.

How long does shipping take?

Most kits are sent out next business day after ordering. Some kits however, such as tailgate storage mods and 100 series/GU Patrol require significant preparation and can be a couple days or even up to a week before being shipped. If time is critical please contact us for an accurate shipping estimate.

Do your items have tracking? 

Yes, you will receive a tracking number once your item has been scheduled for delivery. Gear stick extensions are by default sent by standard mail, there is the option to select tracking at checkout however.

Payment and Warranty

How can I pay?

We accept Paypal, credit card and Afterpay.

What are your warranty terms?

We guarantee the structural integrity of the steel used in our seat adapter kits for the life of the vehicle.

For other items, such as tailgate storage and bush armour we provide a 24 months warranty against manufacturing defects EG. defective rivets, welds or laminating etc.

Returns

What if I change my mind?

You are welcome to return the product if you change your mind within 2 weeks of delivery. You will be required to ensure the item is returned in good condition (e.g make sure it is packed correctly) and we will refund you the purchase price less delivery.

If you have already fitted the items a surcharge will apply to have the steel re-powder coated

Other Questions

The Ford/Holden seat I purchased came with electric rails. Do I need to wire these in?

No, any electrics in the rails will be removed as a part of this modification so there is no need to wire them in. The only exception is for premium model seats such as some FPV/HSV or Luxury models where lumbar support and back rest angle are electric. If you purchase these seats you will need to wire them up yourself.

Do you sell seats as well?

No, we only sell seat adapter kits. Shipping seats alone from Melbourne to other cities can easily cost >$300 plus the cost of seats themselves. Unless you are looking for custom retrimmed seats, it is always more economical to purchase seats locally.

Where can I find seats to buy?

Your best bet for finding seats are; Ebay, Gumtree, Facebook Marketplace or Falcon Buy and Sell pages on Facebook or at your local wreckers.

Do you make an adapter kit for [insert model here]? 

All the models that we have available are currently listed on our website. If you want to keep up to date with our releases, follow our Facebook page for news.

Further questions? Contact us:

E: Sales@huracanfabrication.com

M: 0433 849 781

www.facebook.com/huracanfab/